Emma Ottoman Bed Review UK (2024)

Where better to start our Emma Ottoman Bed review than discussing the bed’s delivery and assembly?

These areas are also some of our least favourite parts of the bed. 👎

So, what should you expect from Emma’s delivery services, and how easy is it to assemble the Emma Ottoman Bed frame?

Emma bed delivery

Unfortunately, Emma has been having lots of problems with their UK delivery. 🚚

Many customers have complained about slow or no-show deliveries in Trustpilot Emma Ottoman Bed reviews.

While ours wasn’t the slowest, we did experience other issues.

The Emma Ottoman Bed comes in 3 large, very heavy packages.

These are a nightmare to carry through narrow halls or stairways.

So, it may not be the bed frame for you if you live above the second floor and do not have access to a lift.

If you’re concerned about getting a new bed into your home, you may prefer the Simba Orion, which is packed in smaller boxes that are significantly easier to manoeuvre.

Next up, let’s talk about assembling the Emma Ottoman Bed. 👇

Emma Ottoman Bed assembly

Assembling the Emma Ottoman Bed was far from straightforward.

Unfortunately, we weren’t alone in this experience. 😥

Many customer Emma Ottoman Bed reviews echo our struggles with putting the bed together.

No Emma Ottoman Bed instructions

The first problem was that no Emma Ottoman Bed instructions came with our bed.

Fortunately, you can now find the Emma Ottoman Bed assembly instructions PDF ^[2] online (which was not the case when we tested the bed).

Complicated assembly

Contrary to claims, assembling this bed was neither quick nor easy.

The process, which was supposed to take under an hour for two people, took almost five hours before our experienced testers threw in the towel.

We actually had to enlist the help of a handyman to finish the assembly - who equally muttered about the complicated assembly. 🧑‍🔧

Key issues included the necessity for tools that were not provided or were of poor quality.

Given our experience, we’d also argue that an electric screwdriver is necessary to assemble the bed effectively.

Additionally, the pre-drilled holes were misaligned, complicating the attachment of screws and parts.

The spring structure was particularly complicated to fit.

It required one person to hold things in position so we could attach the springs and slats correctly.

On top of this, the wood split when we attached a support slat to the back part of the bed. 👎

This ordeal highlights the importance of clear and accurate Emma Ottoman Bed assembly instructions, which are now thankfully available online.

We’d still give a word of warning, though.

The complexity of assembly could affect the bed's guarantee if done incorrectly. 📜

For a less stressful experience, we suggest choosing a bed that is easier to assemble or opting for a bed from Dreams, with its handy bed assembly service.

Try the below instead:

The Emma Ottoman Bed is undeniably beautiful.

It offers a blend of aesthetically appealing and practical features, but it’s not without its drawbacks.

What we love about the design

During our extensive Emma Ottoman Bed review, we found plenty to love. 💞

Its ottoman storage utilises every inch of available space, ensuring no area is wasted.

This excellent under-bed storage solution is ideal given that there’s a significant shortage of space in homes in England ^[4].

The ottoman mechanism operates smoothly, facilitated by compressed air pistons.

It also has a lift handle on the footboard, ensuring easy access to the under-bed storage area.

The fabric upholstery finish looks and feels soft and luxurious. 🤗

It is available in stylish light and dark grey shades, and while these go well with most decors, it would be nice to see Emma branch out to a broader colour selection.

The bed also comes with a large, padded headboard.

This looks fantastic and provides comfortable support for sitting up in bed. 📖

What we DON’T love about the design

Now that we’ve covered the best bits, let’s see where the bed fell short of expectations. 🕵️

Post-assembly, the bed's stability was questionable.

This did improve once the mattress was placed on the slats, but it still wasn’t the best quality, especially considering the price.

While the slats offer improved breathability, they pose several issues. 😣

These included:

• The slats popped up without the weight of a mattress.
• They were thin, leading to near-breakage during assembly.
• They had minimal support of one metal pole running through the centre
• The rounded edges of the slat system allows dust to fall into the under-bed storage area.

In addition, the bed was fairly squeaky, though this has lessened over time. 📣

The final point of contention was the sharp edges around the bed.

We found these edges unsafe, leading to scratches and bruises, and we wouldn’t recommend this if you have children (or are clumsy, like our tester).

If these negatives put you off, don’t worry: We can suggest some excellent alternatives.

The best alternative ottoman beds:

The Emma Sleep Ottoman Bed isn’t cheap, and, through our tests for this Emma Ottoman Bed review, we found the quality of the bed did not fully justify the high cost. 😞

However, frequent Emma discounts and sales mean you can get an Emma bed for less.

If there are any discounts currently running, you’ll see them advertised throughout this page

Don't forget that we also have a Sleep Hero exclusive coupon that you can use for an additional 5% off your purchase. 🤫

Simply apply code "SLEEPHEROUK5" on checkout to get an extra 5% off.

This coupon code can be used together with standard promotions, but you won’t be able to apply it with other exclusive codes.